Situation
The customer wanted to attain full end-to-end transportation visibility in terms of tracking shipment related activities, such as:
- Advanced pickup notifications
- En route status updates, including delay notifications
- Elimination of errors in the invoices due to the availability of latest accurate data in the billing system
Approach
After careful analysis, J Tech Appz proposed a comprehensive Advanced Visibility Solution using Mulesoft that can integrate seamlessly into their Oracle Transportation Management (OTM) system. From the modular set of available API-based integration solutions, they immediately implemented Tracking and Exception Management to improve visibility of their LTL and TL operations. J Tech Appz existing and well-established APIs Integration architecture helped the customer easily to accommodate the project within a short span of time.
Impact
- Advanced pickup notifications
- En route status updates, including delay notifications
- Delivery completion status for both Less than Truckload (LTL) and Truckload (TL)